FAQ (7)

Find answers to frequently asked questions

How can we edit a user's email address?

Created by Alex Griffiths, Modified on Sun, 29 Jun, 2025 at 10:22 AM by Alex Griffiths
How do we register an attendees or volunteers after registration has been closed?

Created by Alex Griffiths, Modified on Tue, 22 Jul, 2025 at 12:08 PM by Alex Griffiths
Why wont SignMeUp accept a DBS on the update service?

Created by Alex Griffiths, Modified on Sun, 29 Jun, 2025 at 10:22 AM by Alex Griffiths
Why hasn't a DBS check been returned?

Created by Alex Griffiths, Modified on Sun, 29 Jun, 2025 at 10:22 AM by Alex Griffiths
QR codes won't scan

Created by Alex Griffiths, Modified on Sat, 31 Jan at 6:34 AM by Alex Griffiths
Troubleshooting problems with 2 Factor Authentication

Created by Alex Griffiths, Modified on Mon, 13 Apr at 4:45 PM by Alex Griffiths
Why can't we edit a DOB for a volunteer?

Created by Alex Griffiths, Modified on Tue, 4 Aug at 12:19 PM by Alex Griffiths