Reviewing and Accepting Volunteer Applications

Before deciding whether to accept or decline a volunteer application, an admin should review all sections to ensure the information is accurate and meets the requirements of your organisation.

If there are any sections of the application which require review then that tab will be orange or red.  

The risk management tab provides an overview of the actions which need to be completed before the application is ready to accept.  Within this tab any question on the registration form which has been answered in such a way that the system automatically flags them will be shown here (this could include responding ‘yes’ to one of the declarations at the end of the registration form).  There will be the opportunity to clear any flags, but the admin clearing the flag will have to provide a reason for the flag being removed.  

An application should only be accepted once the required number of references have been accepted (and show that the volunteer is suitable) and a DBS certificate has been logged (assuming the volunteer requires one).  While these areas are still processing the volunteer should not be accepted as references will no longer be chased by the system.

If all the processes have been completed then an application can be accepted.  The accept button can be found in the volunteer information tab within the banner at the top.  Once the accept button has been pressed a message will appear

If no role has been accepted for the volunteer a the message will contain the warning shown in the image above.  This warning is not displayed if a role has already been accepted.